The first dissatisfied customer! * champagne corks popping let *
A bit of fun to be. Before, I would have probably not taken so calmly, but this time I am very relaxed:)
So go right now so many People their health insurance because of additional contributions, or have this change at the beginning of the year, Anglo wobbles (special right). Accordingly, we have much to do because my employer makes no additional contribution so far.
Such a change means for our customers actually relatively little effort: old health insurance company (KK) cancel out, sign the request from us and send us confirmation of termination of the old KK enclose check or will be filed later. Like many other KK, we even provide forms for the termination of the old KK.
We then capture the request and inform the old KK and the employer of the customer that now a new man in town to send out the new card
etc. This usually costs 2 phone calls or faxes, but it must be very timely manner, otherwise, the customer is insured for his old KK.
Well hats with a customer, unfortunately, not for 1.6. worked. Unfortunately, this means that the whole procedure must be re-opened - was included, etc. Accordingly, notice by the old KK, the customer wanted a little drowsy and not change suddenly to us.
I have regrets, then the honest, and wished him all the best articulates my hope that he perhaps in the future, but again thinks of us. With the full backing of my "training officer". Why?
Well, even if one of us since March found interesting - if the application will still only at 1.6. submits that the train has left for the month just come ...
This week was something different for another great organization in the health sector had a week of action on stress and relaxation, there. we were missing, of course not. 
