Friday, February 5, 2010

Funny New Born Baby Mmessage

Mama, who has hit me!

Napoleon once said yes, "I love the treason, but I hate the traitor."
Little can be added.
went So then, my mood today quite in the basement when I was told that a customer has complained about me.

Why?

Well, said customer runs a small publishing company and had probably bought for this purpose one of our top-of-the-line multi-function devices.
He had the problem with duplex printing a frame on the front and back differed from each other by 4 mm.

I admit, I also know not every device in and out, so I had to first get the information whether such a deviation is still within the tolerance, or a technician use - which the customer demanded vehemently - is justified. In order to clarify the customer
my dilemma, so I made the mistake in the course of the conversation about the following statement to meet:
"Your $ device is actually an office printer, however, are a repro-Professional Perhaps you simply get the wrong device for your needs, a tractor is indeed no worse than a Porsche, just because he is slow - for it. Porsche can not even plow. "

is ultimately found that the deviation is too much, and the customer got his technician. And filed a complaint that I have told him - again played from memory: ". You can not compare a tractor with a Porsche"


Gnaaaaaaaah: (At least I had

then finally, a funny / positive experience when a customer gave me a completely unknown model name. Instead of me then that is of incompetence, he looked just continue to - and apologized a thousand times that he had called the wrong manufacturer hotline. This followed

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